All NRL/RTU units routinely collect and log sensor data. NRLs then periodically connect to a central Neon comms and web server via an IP network and use a push data model to upload the logged data. The central Neon server can be cloud-hosted, virtual, or physical. The Neon server is offered as a Neon data-hosted service using a Unidata Neon server for a monthly fee. Otherwise, customers can purchase a Neon server license and run the Neon software on their own server. The Neon system receives, processes, displays, stores, and reports collected data in many ways. The Neon system also can issue control commands based on pre-set algorithms and issue alarms/notifications via several mediums. Alarm setpoints can be set up on the NRL/RTU unit itself as well as on the Neon central server. The alarm notifications can be sent via several methods, including email and SMS text messages. Alarm triggers can initiate physical actions in the field, such as turning pumps on and off or activating other control functions based on the internal program within the NRL/RTU.

The Neon system has fully bi-directional communications between the NRL/RTU units and the central Neon server. This allows for remote diagnosis, remote programming and remote firmware updating for the operation of the remote equipment, thereby reducing costly site visits. NRL/RTU units can be configured to read sensors, log data internally to local memory and push data to the central Neon server at user-settable intervals such as once a minute, every few minutes, every hour, or once a day. Data is to be viewed on the Neon Web server in near real-time from any browser and can be reported to other systems using email, FTP, and web services.