Unidata Privacy Policy

Our Commitment

Unidata Pty Ltd (“Unidata”) is committed to supporting and complying with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (“APPs”) which set clear standards for the collection, access and storage of personal information which we obtain as part of our business operations.

Collection of Information

We collect information to enable us to design, manufacture, supply and support products and solutions for environmental monitoring and industrial measurement. That information may be used to, among other things, comply with legal requirements, advertise or promote Unidata products and services and improve our products and services.
Unidata may collect and hold personal information relating to you such as your name, address, telephone number, email address and any other information provided.

Unidata will generally obtain personal information directly from you. Unidata may also obtain information from third parties as required.
You have no obligation to provide any information requested by us, however, if you choose to withhold requested information, we may not be able to provide you with products or services we offer.

Use, Storage and Security of Information

We may share personal information with other parties (for example suppliers, service providers, agents and business partners) who provide services to Unidata such as marketing support, IT support and services or debt collection.
Unidata may disclose personal information in countries other than Australia. Unidata may use data storage facilities and servers located in New Zealand, and may in using those facilities and servers disclose personal information.

Overseas recipients will not be bound by the Privacy Act. By providing Unidata with personal information you consent to us disclosing your personal information overseas. If you do not want Unidata to disclose your personal information overseas you may withdraw your consent by advising our Privacy Officer in writing. Our Privacy Officer can be contacted by sending an email to info@unidata.com.au with the subject line “Attention: Privacy Officer”.
We may collect and store information electronically or in hard copy.
Unidata will use all reasonable endeavours to ensure that you provide personal information in a secure environment and when the information is no longer needed it will be destroyed or permanently rendered anonymous.


Unidata may use “cookies” to personalise and simplify your access to and use of our website. Cookies are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser. This allows your browser to remember some specific information and may enhance your user experience of the website.

Accessing and Changing your Personal Information

Unidata attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in depth explanation about how the information is used by contacting the Privacy Officer at the address given below. We will endeavour to meet or advise of the outcome of a request within 28 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us using the details below. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity.

Under the Privacy Act you have a right to access personal information we hold about you. If you require access to your personal information, or have questions or concerns in relation to how privacy is managed at Unidata, please email info@unidata.com.au with the subject line “Attention: Privacy Officer”.
Of course, before we provide you with access to your personal information we will require some proof of identity. For most requests, your information will be provided free of charge. However, we may charge a reasonable fee if your request requires substantial effort on our part.
For any privacy issues or concerns, contact our Privacy Officer by sending an email to info@unidata.com.au with the subject line “Attention: Privacy Officer”.

Marketing Information

Unless you advise us in writing that you do not want us to do so, Unidata may:

  1.  use your personal information for the purpose of providing you with special offers you may find of interest, important changes to the functionality or content
    of our web site, or information on new products or services to be offered by Unidata or our business partners; and/or
  2. provide your details to third parties who we partner with, with the purpose of providing you with offers for products, services and/or benefits.

Complaints Resolution

If at any time you wish to lodge a complaint in respect of the handling, use or disclosure of your personal information by Unidata, please provide the details of your complaint in writing to our Privacy Officer by sending an email to info@unidata.com.au with the subject line “Attention: Privacy Officer”.
We will endeavour to investigate and advise you of the outcome of a complaint within 28 days of receipt of such complaint.

Data Breaches

In the event of a breach of this privacy policy which results in private information being made public, the actions as detailed in the table on the next page are to be followed. More detailed information on these matters is available from the Office of the Australian Information Commissioner (OAIC)
In the event of a breach contact the Office of the Australian Information Commissioner Phone 1300 363 992 or enquiries@oaic.gov.au or via www.oaic.gov.au
If relevant also contact Police/Law Enforcement • Professional or Regulatory Bodies • Other agencies or organisations affected by the breach or contractually required to notify.

Amendments to this Privacy Policy

Unidata may amend or update this privacy policy from time to time at its discretion by posting a new or revised privacy policy online. Please check back periodically for updated terms for this privacy policy.

More Information

Further information about our privacy policy or the use and management of your personal information may be obtained by contacting our Privacy Officer by sending an email to info@unidata.com.au with the subject line “Attention: Privacy Officer”.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Unidata Pty Ltd

40 Ladner St O’Connor
WA 6163
+61 8 9331 8600

This document was last updated on 28 03 2017