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Product Support

Product Alert #49

Model 6004, 6526, 8007, 7001 Loggers

Logger Losing Time (Slow Clock)

27 October 1999

Problem

A timing issue on the above loggers may cause them to lose time. If a scan is scheduled to start within 10 microseconds of the logger switching off, the scan may be missed.

Under typical conditions this will never be a problem as all loggers are switched off hundreds of milliseconds before the next scan is scheduled to start (100ms may sound like a short time, but it is 10,000 times longer than 10µs).

This problem has so far only been apparent in a system where the logger was configured as an SDI-12 sensor, and it was being continuously interrogated. Not even continuous RS-232 interrogation (eg. the software Test Display) would reveal this problem.

Correction

To correct the above problem, upgrade your logger firmware. If you have Version 3 software, download new firmware and update your logger, otherwise contact your nearest Unidata office.