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Product Support

Product Alert #46

Starlogger Memory Card Loggers (Yellow) Models 6004B-3 and 6004C-3

Unloaded Memory Card Data Has Periodic Corruption

27 August 1998, Re-released 25 January 1999

Problem

Logged data unloaded from the memory card was corrupted at regular intervals (specifically every 256 allocation clusters for the data file on the memory card). The data would be corrupt for a period, then become good again. The size of the corrupt data in bytes is exactly the size of the allocation clusters.

Correction

Upgrade to Version 2x.14 Firmware or later.