Home Product Catalogue Neon & IP Loggers News & Brochures Product Support Where to Buy Connect To Our FTP Contact Us By Phone Contact Us By Email Staff Portal

Product Support

Product Alert #36

Starloggers/Starflows/Microloggers with SDI-12

Error in SDI-12 Retry Procedure

8 January 1997

Problem

This problem affects the following:

  • Model 6004B Starloggers with a firmware version earlier than 22.10.
  • Model 6526B Starflows with a firmware version earlier than 41.8.
  • Model 8000B Microloggers with a firmware version earlier than 61.2.

When an error is detected during SDI-12 communications, the entire sequence is re-started. In some cases this will result in no data being collected. The correction will make the logger re-request only the most recent data.

In SDI-12 terms, the logger no longer re-issues the Start Measurement command, but instead just re-sends the Send Data command.

Correction

Upgrade to the latest firmware.