Home Product Catalogue Neon & IP Loggers News & Brochures Product Support Where to Buy Connect To Our FTP Contact Us By Phone Contact Us By Email Staff Portal

Product Support

Product Alert #34

STARLOG Software v2 to v2.14, v3 to v3.052

Data Logged After 4 January 1997 Cannot Be Displayed

15 August 1996

Problem

Due to the way PDLOUT calculates dates internally, any data logged after 4 January 1997 (to be more exact: 4 January 1997 at 6:48:32pm) will cause an Overflow Error and the report will abort.

This problem affects ALL users of Version 2 software up to and including v2.14, and ALL users of STARLOG and STARFLOW Version 3 software up to and including v3.052.

Correction

Download one of the Version 2 or Version 3 Updates. These contain the latest version of PDLOUT.EXE that will fix this problem.

You may find that performance will be reduced, especially on computers without a numeric coprocessor.