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Product Support

Product Alert #11

STARLOGGER & MACRO LOGGER - Models 6004A/7000B - All Serial #s

Starlogger V21.5 Firmware and Macro V34.0 Firmware Issues

1 July 1993

11.1 Configuration error when using asynchronous communications

Problem

During task swapping, Port 2 internal PGE register is not restored.

This problem is only apparent when the logger is multi-tasking (which is not currently the default configuration).

Symptom

When the logger is set for asynchronous RS-232 communications (not the default SCAN Sync), CONFIG during loading a Scheme sometimes reports an error.

The CONFIG automatically retries and completes correctly.

Correction

Upgrade the firmware in the logger to V21.6 (STARLOGGER) or V35 (MACRO).

11.2 Lockup in DIAGNOSTIC Mode (STARLOGGER only)

Problem

When “playing” with “C” control register settings, it is possible to switch OFF the RS-232 comms and power directly.

Symptom

Logger switches OFF and cannot be initialised.

Correction

  1. Upgrade the firmware in the logger to V21.6 (STARLOGGER).
  2. Remove battery for ten seconds and reconnect.

Note

These problems have been fixed in loggers with Serial #s above 551 (STARLOGGER) and 5200 (MACRO).