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Product Support

This page lists all the Unidata Product Alerts (most recent first) for our hardware and software.

# Description Date
66 Sealing of vent hole by sealing label gum residue
Affecting: Model 6603DT Drying Tube (Superseded Product)
24 January 2006
65 Keypad Durability Issue
Affecting: Model 6004-21 Starlogger
30 June 2004
64 Lithium Backup Battery High Current Drain
Affecting: Micrologger (8010A)
23 January 2004
63 Alkaline battery-pack failure
Affecting: 4-Electrode Water Conductivity Instrument (6536C)
27 August 2003
62 Manual Up / Down and Reset Button Errors
Affecting: Water Level Instrument (6541A)
11 November 2002
61 Accuracy at Low Readings
Affecting: 4 Electrode Water Conductivity Probe (6536P/2)
26 November 2001
60B Spontaneous Level change and Battery Life
Affecting: Water Level Instrument (6541A)
22 June 2003
59 Starlog Version 3 Software Communications Under Windows 9x/2000
Affecting: Starlog Version 3 (6301B/AUE)
19 June 2001
58 Temperature Sensor Error
Affecting: 4 Electrode Water Conductivity Probe (6536P)
7 March 2001
57 Alkaline battery short circuit
Affecting: Water Level Instrument with LCD (6541)
24 January 2001
56 CMOS Out 1 & 2 on auxiliary connector
Affecting: 4 Electrode Conductivity Instrument (6536C)
21 Decmeber 2000
55 Large Report Generation Problem
Affecting: Model 6301 Starlog Version 3 Software
29 August 2000
54 Power Consumption Problem
Affecting: Prologger 7001A
13 July 2000
53 Running on Microsoft Windows 2000
Affecting: Starlog Version 3 Software
23 June 2000
52 Direction Averaging
Affecting: Model 6504-FS Wind Direction / Speed Instrument
21 June 2000
51 Recharge Memory Cards Are Not Charged
Affecting: Model 6004-3 Memory Card Starlogger
27 October 1999
50 SDI-12 Issues
Affecting: Starlog Software Version 3 - Model 6301
27 October 1999
49 Logger Losing Time (Slow Clock)
Affecting: Model 6004, 6526, 8007, 7001 Loggers
27 October 1999
48 Prologger Issues
Affecting: Starlog Software Version 3 - Model 6301
20 August 1999
47 Incorrect Average Wind Speed Calculated
Affecting: Starlog Software Version 3 - Model 6301, Model 6504 Wind Speed And Direction Instrument
20 August 1999
46 Unloaded Memory Card Data Has Periodic Corruption
Affecting: Starlogger Memory Card Loggers (Yellow) Models 6004B-3 and 6004C-3
27 August 1998, Re-released 25 January 1999
45 Incremental Unloads Losing Old Data
Affecting: Starlog Software Version 2 and Version 3 - Models 6300 and 6301
25 May 1998
44 Low-Resolution Counter Channel c1 Not Prescaled
Affecting: Version 3 Starlog Software - Model 6301B
25 July 1997
43 Shorting of External Power on Shrouded Input Connectors
Affecting: STARLOGGER Model 6004C and MACRO Logger Model 7000B
25 June 1997
42 Sub-Interval Averaging with Model 6003 PDL Loggers Incorrect
Affecting: Version 3 Starlog Software - Model 6301B
23 May 1997
41 Errors Assembling Schemes Using Signed Word And Signed Long Word Data
Affecting: Starlog/Starflow Software up to Version 3.06 Rev B - Model 6301B
9 April 1997
40 Memory Cards Not Recognised By Logger
Affecting: 6004-3x Memory Card Starlogger
8 April 1997
39 8007 MicroLogger Issues
Affecting: 8007 MicroLogger
3 April 1997
38 Most recent unload selection ("#") does not work
Affecting: PDLOUT v2.35 to v2.37
27 March 1997
37 Version 2 Software Does Not Communicate Under Windows 95
Affecting: STARLOG Software Version 2 Model 6300
30 January 1997
36 Error in SDI-12 Retry Procedure
Affecting: Starloggers/Starflows/Microloggers with SDI-12
8 January 1997
35 Starlogger, Starflow, and Micrologger Firmware Issues
Affecting: Starlogger, Starflow, and Micrologger Firmware
8 January 1997
34 Data Logged After 4 January 1997 Cannot Be Displayed
Affecting: STARLOG Software v2 to v2.14, v3 to v3.052
15 August 1996
33 Starlogger Issues
Affecting: STARLOGGER - Model 6004A/B - prior to Serial #3119
19 July 1996
32 MicroWire - Model 6122A Issues
Affecting: MicroWire - Model 6122A
12 July 1996
31 Incorrect Dates on Memory Card Data
Affecting: Version 3.05 Starlog Software - Model 6301B
30 May 1996
30 Faulty Ultrasonic Transmit Transducer
Affecting: STARLOG Ultrasonic Doppler - Model 6526B - Serial# 451 to 550
12 April 1996
29 Cross-section areas and flow calculations are 100 times too big
Affecting: Version 3.03 Software - Model 6301A/B - Versions before 3.033 Serial #s to 470
8 January 1996
28 Error Calculating Signed Minimum and Signed Average Values
Affecting: Version 3.03 Software - Model 6301A/B - Versions before 3.032
24 November 1995
27 Test Mode display - incorrect B/W palette
Affecting: Version 3.03 Software - Model 6301A/B - Serial #s 350 to 424
8 November 1995
26B SDI-12 Timing problem when used with Campbell CR10
Affecting: Starflow - Model 6526B - Serial #s to 350 - V40.2
Starlogger - Model 6004B - Serial #s to 2348 - V22.5
30 August 1995
26A Channel maximums are logged as zero
Affecting: Version 3.01 Software - Model 6301A/B
23 August 1995
25 Incorrect result - DDIVS (signed divide) Instruction
Affecting: STARLOGGER - Model 6004B - Ser #s to 2348 - V22.4
22 August 1995
24 Counter channels - not counting over 300Hz
Affecting: STARLOGGER - Model 6004B - Ser #s 1849 to 2168
18 July 1995
23 Errors unloading large amounts of data
Affecting: Version 3.01 Software - Model 6301A/B
7 July 1995
22 Modem fails to hang up
Affecting: Version 3.01 Software - Model 6301A/B
15 May 1995
21 Errors in "Display Scheme Info"
Affecting: Version 3.01 Software - Model 6301A/B
7 April 1995
20 Errors assembling schemes using MINs and MAXs
Affecting: Version 3.01 Software - Model 6301A/B
14 February 1995
19 Incremental Unload - reports incorrect dates
Affecting: Version 3.01 Software - Model 6301A/B
18 January 1995
18 V40.0 Firmware Error - EEPROM Software Protection NOT ENABLED
Affecting: STARFLOW DOPPLER - Model 6526A - Before Serial #151 - V40.0
2 September 1994
17 Starlogger Issues
Affecting: STARLOGGER DATA LOGGER - Model 6004B - Serial #751 onwards - V22.2
21 June 1994
16 Starlogger Issues
Affecting: STARLOGGER DATA LOGGER - Model 6004A/B - Serial #s 301 to 750
11 May 1994
15 Starlogger Issues
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 750
7 December 1993
14 V21.08 Firmware Error - STARLOGGER Stops with DEAD battery
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 750
22 September 1993
13 Starlogger V21.07 FIRMWARE ERRORS
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #301 to 550
31 August 1993
12 V21.06 Firmware Error - STARLOGGER SENSE #1 - Input missing in 6004 Mode
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 550
14 August 1993
11 Starlogger V21.5 Firmware and Macro V34.0 Firmware Issues
Affecting: STARLOGGER & MACRO LOGGER - Models 6004A/7000B - All Serial #s
1 July 1993
10 STARLOGGER CONFIGURATION - Technical information
Affecting: STARLOGGER DATA LOGGER - Model 6004A - All Serial #s
23 June 1993
9 STARLOGGER CONFIGURATION - Technical information
Affecting: STARLOGGER DATA LOGGER - Model 6004A - All Serial #s
23 June 1993
8 STARLOGGER - incorrect Counter settings
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 400
22 June 1993
7 STARLOGGER - resetting after installing new battery
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 550
19 June 1993
6 DOS 6.0 & WINDOWS 3.1 - SmartDrive 4.1
Affecting: STARLOG SOFTWARE PACKAGE - Modem 6300A - V1.8 & 2.10
17 June 1993
5 V21.03 FIRMWARE ERROR - First Count Lost - after loading Scheme ***
Affecting: STARLOGGER DATA LOGGER - Model 6004A - Serial #s 301 to 450
17 June 1993
4 STARLOGGER - wrong SITE-ID size
Affecting: STARLOG SOFTWARE PACKAGE - Model 6300A - Version 2.10
9 June 1993
3 Communications Errors - *** Timeout on Input ***
Affecting: Starlogger Data Logger - Model 6004A - Serial # 301 to 450
2 June 1993
2 SEROUT Instruction Faulty
Affecting: Starlogger Data Logger - Model 6004A - Rev 20 Firmware
30 May 1993
1 Starlogger & Macro Logger Incorrect Buffer Pointers
Affecting: Starlog Software Package - Model 6300A - Version 2.10
29 May 1993