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Customer Survey 2011

Customer Survey 2011

Unidata has maintained an ISO 9000 Quality System for some years now and we would much appreciate it if you have the time to fill in our survey for 2011. We use this feedback to add to our continuous improvement register which is our mechanism for making sure we continue to improve.

How well did we respond to your technical support / service questions?

Needs Improvement
Satisfactory
Good

Additional comments:

How well did we respond to your sales enquiries / were our quotations OK?

Needs Improvement
Satisfactory
Good

Additional comments:

How was the product when you used it / did it work OK first time?

Needs Improvement
Satisfactory
Good

Additional comments:

What is most important when you choose to purchase from Unidata?

Available Products
Technical Support
Prices
Fast Delivery
Service & Repairs

Additional comments:

How was our packaging & shipping / was the product delivered on time?

Needs Improvement
Satisfactory
Good

Additional comments:

How was our administration support / were invoices and accounts correct?

Needs Improvement
Satisfactory
Good

Additional comments:

Do you have any other suggestions on how we may improve our performance?

Optional Contact Details (fill this in if you like otherwise leave blank)

Name:

Email:

Company:




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